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Warranty Terms:

Mod Posh has stringent sourcing and QC processes, the fault rate on products shipped out by us is very low. However, sometimes faults develop which couldn't be detected before, and we will help you solve these problems to a level far beyond what you will receive from any other wholesaler in the market.
Mod Po offers warranty of all the products listed on website for 14 days, we are not liable to any complaint/claim or legal action after the 14 days of purchase, so please follow this rule strictly to avoid any confusion or misunderstanding.
If you have any difficulties whatsoever with the products, or you are dissatisfied for whatever reason, you can contact us and we will discuss the issue in an open, honest way.
Please note returns without prior discussion and authorization will not be accepted.
We don't believe companies should ignore their customers or try to hide from problems. We will do our best to deal with your enquiries promptly and helpfully. Please tell us if you are a drop-shipper and have returns issues with goods you have sold to your customers.
The user voids the warranty if he/she flashes the firmware of a device, opens the body in an attempt to fix, or otherwise uses the device in a way that is not considered normal usage.
The warranty does not extend to free repair / replacement in cases to damage to products, accidental breakage, misuse, or wear and tear.
Rechargeable batteries can also be permanently reduced in capacity if you leave them completely drained for a long period of time. To keep your batteries healthy keep them charged and in use.
All products we sell have their unique serial barcode numbers, when you return the item it should be same as we sold to you and boxed in original packaging with complete accessories, if not then refund can't be issued.
We strongly believe in great after sale service and customer satisfaction and also expect all customers to understand our return & refund policy.


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